Policies, Terms, and Liability
Privacy Policy
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Personal Data Collection
If you create a customer account on this website, we collect personal information to fulfill your order and improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders
Email address(es)
Name
Phone number(s)
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Corobcutters.com also collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
Our website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
Use of cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, please read about the cookies corobcutters.com uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Email Policies
Corob Cutters shares your contact information with Squarespace, our email services provider, so they can send emails on our behalf.
We do not sell, rent, loan, trade, or lease any personal information collected at our site with anyone outside of Squarespace, our site hosting and email services provider.
Abandoned Cart Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout or are logged into your Customer Account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The Abandoned Cart email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Transactional Emails
We may email you with messages about your order or account activity. For example, we may email to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
Please note that it is not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Shipping Policy
You can trust that your order will be quickly processed and safely delivered. We ship products throughout the United States and Canada. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment destination.
Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax.
Please note that some products cannot be shipped outside the U.S. and Canada. If you need to ship product outside the U.S. and Canada, please drop us a line through our Contact Us page.
Return Policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.
Original shipping and handling charges are not refundable.
Please mail your package in a prepaid, insured, traceable method to:
Corob Cutters
PO Box 7524
Gilford, NH 03247-7524
(800) 745-9895
Liability
The Seller (hereinafter known as Corob Cutters) is not liable for any damage caused by the product to the Buyer’s premises, Buyer, or any other people that may encounter the product through misuse of the Buyer or through any defect of product therein. The Buyer accepts that the products sold by Seller can be dangerous if misused and buys and uses said product at his own risk. He specifically agrees that he shall hold the Seller free of any liability attendant or attributable to the placement of said product on the Buyer's premises. The Buyer shall be responsible for all damages, which said product might sustain from or cause by fire, accident, theft, and/or misuse by either the Buyer, his agents, employees or any other person who may be upon the premises where said product is located. By purchasing products from Corob Cutters, you, the buyer, agree to these terms and conditions.